TeamViewer News News provided by TeamViewer GmbH hi © 2015 TeamViewer. All rights reserved. TeamViewer News 1127 Multi-Platform Team Communication When You Need it What&rsquo;s the best way for teams to collaborate from any location and with any device? TeamViewer 11 enables simple &amp; easy team communication from anywhere. <a href=";utm_medium=social&amp;utm_content=blogteamcommunication&amp;utm_campaign=Social&amp;pid=social_rss&amp;pid=social_rss">Read more</a> <br /> <br /><br /> Tue, 24 Nov 2015 12:29:59 +0100 1126 “Time is Money” – How Will Channel Groups Save You Time? Sometimes what happens in a few minutes can change the course of your whole business. Time matters. This is why I got very excited when I heard about the new TeamViewer Channel Group feature. Now you probably all wonder why this is. <a href=";utm_medium=social&amp;utm_content=blogchannelgroups&amp;utm_campaign=Social&amp;pid=social_rss">Read more</a> <br /> <br /><br /> Thu, 19 Nov 2015 16:56:22 +0100 1124 Update released: TeamViewer 11.0.51096 for Mac We've released an update (11.0.51096) for <a href=";utm_medium=social&amp;utm_content=downloadmac&amp;utm_campaign=Social&amp;pid=social_rss">TeamViewer on Mac</a> with minor bug fixes and improvements. <br /><br /> Changelog: <ul> <li>It is now possible again to assign a device to an account from Computers &amp; Contacts list</li> <li>Now it is again possible to remote control an android device</li> <li>Now the video in meetings and video calls is displayed again</li> <li>Minor improvements and fixes</li> </ul> Download and try the update now! We wish you continued success with TeamViewer!<br /><br /> Wed, 18 Nov 2015 16:48:03 +0100 1123 Update released: TeamViewer 11.0.51091 for Windows We've released an update (11.0.51091) for <a href=";utm_medium=social&amp;utm_content=downloadwindows&amp;utm_campaign=Social">TeamViewer on Windows</a> with minor bug fixes and improvements. <br /><br />Changelog: <ul> <li>Search in computers &amp; contacts list is now faster</li> <li>Fixed a bug where keyboard or mouse input during a remote control session with automatic record session option did not work correctly</li> <li>Alias device name from computers &amp; contacts list is again is displayed correctly during a connection</li> <li>Fixed a bug where sometimes black areas occurred in the main TeamViewer window</li> <li>Minor improvements and fixes</li> </ul> Download and try the update now! We wish you continued success with TeamViewer!<br /><br /> Thu, 12 Nov 2015 16:10:42 +0100 1122 3 Ways Customer Feedback Leads to IT Support Success What do your customers think of your IT support? TeamViewer 11 provides you with a simple, fast way to find out. Measure remote support success and show customers you care about them by asking for customer feedback on completed remote support sessions. <a href=";utm_medium=social%20&amp;utm_content=blogcustomerfeedback&amp;utm_campaign=Social%20&amp;pid=social_spw_customerfeedback">Read more</a> <br /> <br /><br /> Thu, 12 Nov 2015 15:39:06 +0100 1121 3 Ways an Admin’s Life is Improved with Group Re-sharing Admin&rsquo;s lives are full of short deadlines and competing priorities. Which is why optimizing processes for Admins to save time is high on our agenda. With TeamViewer 11, Admins have the power to share and re-share shared groups for enormous time savings. <a href=";utm_medium=social&amp;utm_content=bloggroupresharing&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Tue, 10 Nov 2015 08:50:13 +0100 1120 TeamViewer 11 Beta is Here – Download it Now! TeamViewer 11 marks a major step forward - not only for TeamViewer, but also for the entire remote access and online collaboration market. Your feedback has been invaluable. We&rsquo;ve listened to what you&rsquo;ve said, and our team has worked tirelessly to deliver the very best features to meet your needs. It is a challenge we accepted: to break more new ground than ever before. <a href=";utm_medium=social&amp;utm_content=blogteamviewer11beta&amp;utm_campaign=Social">Read more</a> <br /><br /><br /> Thu, 05 Nov 2015 16:00:20 +0100 1118 7 Spine-chilling Halloween Malware Tricks to Beware At Halloween, monsters are not all costume-clad children knocking on your door. Or colleagues at the after-work party. Or even just confined to silver screen blockbusters. Malware Monsters can also creep silently into yours and your clients&rsquo; IT systems. <a href=";utm_medium=social&amp;utm_content=bloghalloweenmalware&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 29 Oct 2015 12:58:24 +0100 1117 TeamViewer 11 Beta released <strong>NEW: <a href=";utm_medium=social&amp;utm_content=teamviewer11&amp;utm_campaign=Social">TeamViewer 11 Beta </a>released</strong> <br /><br /> <strong>New features in TeamViewer:</strong><br /> <ul> <li><strong>Improved performance<br /></strong>TeamViewer has been optimized to use less bandwidth and provide more efficient image rendering, so expect improved image quality at a given bandwidth. Other benefits include file transfers up to 15x faster, and up to 30% lower data usage rates.</li> <li><strong>Overhauled toolbar<br /></strong>Not only is TeamViewer faster, now you&rsquo;re faster too. The remote control session interface has been redesigned based on user feedback and the latest research in user-interface design. Find what you want, where you expect it, when you need it.</li> <li><strong>Unattended access for Android devices<br /></strong>TeamViewer is the solution that supports remote control of more Android systems than anyone else. Now, it&rsquo;s even possible to remotely control unattended Android devices from anywhere, at any time. Android doesn&rsquo;t just mean smartphones and tablets either. Today, many devices such as point of sales (POS), ATMs, public displays, and even vending machines rely on Android.</li> <li><strong>Give your customers an SOS button<br /></strong>Make it extremely easy for your customers to get support. Create a custom TeamViewer QuickSupport module that puts an icon with your company&rsquo;s name, or a simple call to action, right on your customer&rsquo;s desktop. With just one click, customers can request help from you through your custom QuickSupport module that automatically updates to reflect your latest customizations.</li> <li><strong>Gather customer feedback<br /></strong>Improve your service quality by gathering customer feedback via an automatic satisfaction survey at the end of a support session. Your customers can provide ratings and comments to help improve your support services.</li> <li><strong>Linux with no GUI is no problem<br /></strong>Directly connect to the Linux text console, even if there is no graphical user interface (GUI). Easily manage headless Linux servers without concerns about setting up port forwarding, configuring SSH, or having to install a graphics card. With TeamViewer, it just works.&nbsp;<a href="" target="_blank">Learn more</a></li> <li><strong>Install TeamViewer Host remotely<br /></strong>Easily turn a first-time customer into repeat business. From a spontaneous support session, you can make unattended access possible from that point forward by installing the TeamViewer Host module remotely. You can even install your own custom Host module with your branding.</li> <li><strong>Total control of your channels<br /></strong>Maintain a clear overview of how your channels are being used and have channels available when and where they are needed the most. By creating separate channel groups within your license and assigning users to them, you ensure that specific teams always have access to the channels they need.</li> <li><strong>Powerful and flexible group sharing<br /></strong>Enjoy total control of all the groups in your Computers &amp; Contacts list. If you have been granted &ldquo;full access&rdquo;, you can share groups that have been shared with you and change permissions. Move shared contacts into your own contacts, and quickly see who the owner of a shared group is as well. Managing contacts and devices has never been easier.</li> <li><strong>Save time with multi-selection<br /></strong>Work more efficiently by selecting multiple contacts or devices at once from within your Computers &amp; Contacts list. For example, assign multiple devices to a group all at once, or bring additional participants into a video call by selecting them all and inviting them together.</li> <li><strong>Run TeamViewer in your browser<br /></strong>Use TeamViewer from within your web browser to provide remote support or for remote access. This is a convenient alternative if you lack administrative rights to install TeamViewer but still need to connect to a remote device to provide support or work collaboratively on a project.</li> <li><strong>TeamViewer chat in your web environment<br /></strong>Add full-featured, browser-based chat capabilities to internal web tools such as CRM or helpdesk solutions by means of a TeamViewer chat widget. This embedded chat solution provides even more flexibility and convenience by putting TeamViewer&rsquo;s chat functionality directly into your working environment.</li> <li><strong>Chat from anywhere<br /></strong>Never miss an important conversation. Log in to your TeamViewer account from anywhere via a web browser to use it as a web-based chat platform. You can even chat on the go from your mobile device. Also, show people how you really feel with emojis :-). Of course, no matter how or from where you chat, your conversations remain end-to-end encrypted with TeamViewer.</li> <li><strong>Chrome OS support<br /></strong>TeamViewer continues to be the shining example for supporting multiple platforms by adding yet another operating system to the list: Chrome OS from Google. Now you can access your office or home computer using your Chromebook or use it to provide remote support. TeamViewer for Chrome OS is available in the&nbsp;<a title="" href="" target="_blank">Chrome Web Store</a>.</li> <li><strong>Made for Windows 10<br /></strong>TeamViewer 11 is a perfect match for Windows 10, and it does more than just look good. With TeamViewer 11, you can take advantage of powerful Windows features such as improved touch gestures on the trackpad for both local and remote input.</li> <li><strong>Client enhancements<br /></strong>The hallmark of a premier solution is attention to detail. In the TeamViewer 11 client interface, such details are revealed through an incredibly clean design with numerous usability enhancements focused on providing a state-of-the-art user experience.</li> </ul> <p>TeamViewer 11 is designed to run on a broad spectrum of operating systems ranging from the state of the art, such as Chrome OS, Windows 10, iOS 9, Android Marshmallow, and Mac OS X El Capitan, to older operating systems such as Windows XP. <br /><br />With the release of a new main version (e.g. 11.x etc.) for Windows, Mac OS or Linux, we exchange the download links on our homepage.</p> <p>You will find previous versions on our website under Download/Previous versions. We wish you best continued success with TeamViewer and welcome your feedback!</p> Wed, 28 Oct 2015 16:35:06 +0100 1116 Thank You For Helping Us Reach 1 Billion TeamViewer IDs! Today marks a huge milestone in TeamViewer&rsquo;s history. TeamViewer has been activated on more than 1,000,000,000 devices worldwide. Thank you so much for helping us to reach 1 billion TeamViewer IDs! <a href=";utm_medium=social&amp;utm_content=blogonebillion&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Tue, 27 Oct 2015 15:30:59 +0100 1114 How to Answer Support Tickets like a Champ Do you often find yourself in the situation where you need to handle dozens of support tickets each day? Experience has taught me it can be a challenge to maintain high service quality for your customers, colleagues or clients. But there are certainly things you can do to avoid pitfalls, work more efficiently, and please yourself, your boss and your customers. I&rsquo;d like to share with you my tips I&rsquo;ve picked up in handling support tickets. <a href=";utm_medium=social&amp;utm_content=blogsupportticketchamp&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 22 Oct 2015 10:19:21 +0200 1113 Save Time Setting up Unattended Access for Remote Support Would you like to set up unattended access on a large number of devices in your company to provide remote support? Save time and hassle in the short and long-term by following these simple steps. <a href=";utm_medium=social&amp;utm_content=blogunattendedaccesscustomhost&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Tue, 20 Oct 2015 09:55:32 +0200 1112 Thank You for Your Outstanding TeamViewer Reviews! We are incredibly grateful to all the people who have taken the time to write insightful, detailed, overwhelmingly positive reviews for TeamViewer on TrustRadius. We&rsquo;re honored! As we mentioned recently, we take all feedback seriously. We strive to continuously adapt TeamViewer to meet the needs and demands of our users and customers. Feedback plays a vital role in the evolution of our software. That is why we&rsquo;re honored and privileged that TeamViewer has received such incredible reviews on TrustRadius! <a href=";utm_medium=social&amp;utm_content=blogtrustradiusreviews&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 15 Oct 2015 12:22:30 +0200 1110 4 Reasons Why TeamViewer Integrated with MobileIron How would you like to be able to offer your customers a faster, simpler and more seamless help desk experience? We&rsquo;ve integrated TeamViewer with MobileIron&rsquo;s Help@Work to enable supporters to achieve just that. <a href=";utm_medium=social&amp;utm_content=teamviewer-mobileiron&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 08 Oct 2015 09:43:10 +0200 1108 Why MediTouch Use TeamViewer for Telerehabilitation How significant do you think it would be to a patient receiving physical therapy, if they had the option to complete sessions from home? Telerehabilitation sessions, which not only optimized their recovery rate, but removed the need to travel to their physical therapist? By using TeamViewer, in conjunction with innovative physical therapy products, MediTouch is able to offer patients personalized physical therapy sessions from the convenience of their own home. <a href=";utm_medium=social&amp;utm_content=blogtelerehabilitation&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 01 Oct 2015 12:24:30 +0200 1107 Spectacular Results when Tech Meets Art with TeamViewer Have you ever walked around a gallery of bright, digital artworks? Italian artist, Davide Coltro, unites technology and art to present his pictures electronically, with spectacular results, to gallery visitors worldwide. Davide&rsquo;s electronic artworks feature in galleries and installations around the world. However, he is able to control and manage each and every one remotely, from his computer. Using TeamViewer, Davide&lsquo;s able to reliably and easily perform updates, swap files and alter the experience of his art&rsquo;s viewers without intruding upon their enjoyment. <a href=";utm_medium=social&amp;utm_content=blogtechartteamviewer&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 24 Sep 2015 12:07:47 +0200 1104 5 Outstanding Ways to Maintain IT Health with ITbrain Computers and connected devices continue to become ever increasingly important in the workplace. But for such a complex system to function, the health of IT infrastructure has to be maintained. Here are 5 ways that ITbrain can help you maintain IT health. <a href=";utm_medium=social&amp;utm_content=blogithealthitbrain&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 17 Sep 2015 12:31:10 +0200 1102 Update released: TeamViewer 10.0.47484 for Windows We've released an update (10.0.47484) for <a href=";utm_medium=social&amp;utm_content=downloadwindows&amp;utm_campaign=Social">TeamViewer on Windows</a> with minor bug fixes and improvements. <br /><br /> Changelog: <ul> <li>Fixed crashes which occurred sometimes while starting Outlook</li> <li>Minor improvements and fixes especially in the chat</li> </ul> Download and try the update now! We wish you continued success with TeamViewer!<br /><br /> Wed, 16 Sep 2015 09:37:28 +0200 1101 TeamViewer integrates with MobileIron to streamline technical remote support Great news! TeamViewer integrates into MobileIron Help@Work for Android. With <a href=";utm_medium=social&amp;utm_content=mobileiron&amp;utm_campaign=Social">TeamViewer integrated into MobileIron</a>, you can remotely control and directly connect to supported Android devices via TeamViewer using a remote control session. <br /><br /> <strong>Features:</strong><br /> <ul> <li>Create and join a support session directly from the MobileIron Core dashboard</li> <li>Remotely control a managed Android device</li> <li>Send chat messages to and from the device</li> <li>Transfer files to the device or receive files from the device</li> <li>Push settings like Microsoft Exchange accounts to the device, or maintain WiFi settings</li> <li>View installed apps and running processes</li> <li>Get information about CPU and RAM usage, battery health, storage, and more</li> </ul> Hope you enjoy the new integration and we wish you best continued success with TeamViewer! Tue, 15 Sep 2015 12:45:18 +0200 1100 Update released: TeamViewer 10.0.47374 for Mac We've released an update (10.0.47374) for <a href=";utm_medium=social&amp;utm_content=downloadmac&amp;utm_campaign=Social">TeamViewer on Mac</a> with minor bug fixes and improvements. <br /><br /> Changelog: <ul> <li>Minor improvements and fixes, especially within chat</li> </ul> Download and try the update now! We wish you continued success with TeamViewer!<br /><br /> Mon, 14 Sep 2015 15:17:23 +0200 1099 Why Your Feedback is Important to TeamViewer Your feedback is immensely important to us. From helpful suggestions for improvement, to surprising descriptions of ways you benefit from using TeamViewer. Your insights, comments and observations are absolutely vital to our ability to know what we&rsquo;re doing right and what we could do better. <a href=";utm_medium=social&amp;utm_content=blogfeedback&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Fri, 04 Sep 2015 09:14:26 +0200 1098 7 Ways to be More Productive Working from Home Are you preventing yourself from being more productive when working from home? Through trial and error I’ve discovered ways to curb my natural tendencies and be more productive. <a href="">Read more</a></b></br> <br /> </ul><br /><br /> Thu, 27 Aug 2015 12:15:03 +0200 1096 5 Warning Signs Your Computer is About to Overheat When was the last time your computer crashed? Did you get that sinking feeling in your stomach, knowing that there&rsquo;s a chance your hard drive had failed? I ignored the signs that my computer was about to overheat, and saw it die in the middle of a major project. <a href=";utm_medium=social&amp;utm_content=blogcomputeroverheat&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 20 Aug 2015 10:19:05 +0200 1091 Overcoming Obstacles in Global Support with TeamViewer Are you counting chickens with the IT systems of your international customers? Or are you set up to provide global support that is simple, fast and secure, for an optimal customer experience? <a href=";utm_medium=social&amp;utm_content=blogglobalsupport&amp;utm_campaign=Social">Read more</a> <br /> <br /><br /> Thu, 13 Aug 2015 12:45:02 +0200 1090 Update released: TeamViewer 10.0.45862 for Windows We've released an update (10.0.45862) for <a href=";utm_medium=social&amp;utm_content=downloadwindows&amp;utm_campaign=Social">TeamViewer on Windows</a> with minor bug fixes and improvements. <br /><br /> Changelog: <ul> <li>Fixed a bug that caused TeamViewer to periodically wake up Windows from standby</li> <li>Fixed a problem where sometimes wrong scaling settings were used during a remote session</li> <li>Minor improvements and fixes</li> </ul> Download and try the update now! We wish you continued success with TeamViewer!<br /><br /> Wed, 12 Aug 2015 12:48:15 +0200